Privacy Policy

Last updated: April 21, 2026

1. Our Role as a Routing Utility

Important Distinction: ProfilePay operates strictly as a technology service provider. We generate UPI deep links and QR codes to route users to their preferred UPI applications. We are not a payment gateway, payment aggregator, or bank.

Because we do not participate in the flow of funds, we do not collect, process, hold, or store any payment data, bank account details, or transaction histories regarding the payments made between you and your clients. All financial transactions occur directly between the sender's UPI app and the receiver's bank.

2. Information We Collect

When you create an account with ProfilePay, we only collect the information necessary to generate your public profile and routing links:

  • Identity Data: Your name, username, and email address.
  • Public Routing Data: The UPI ID you provide (e.g., name@bank) to generate your QR codes, and any social media links you choose to display.
  • Verification Data: Links to professional portfolios provided voluntarily for trust verification.

3. How We Use Your Data

We use the collected information strictly to provide and maintain the ProfilePay platform. This includes:

  • Generating accurate UPI intent links and downloadable QR codes.
  • Displaying your customized public profile page.
  • Providing customer support and communicating account updates.
  • Verifying your identity to protect the community against fraud and maintain platform integrity.

4. Third-Party Subscriptions (Razorpay)

While we do not process your clients' payments, we do use a third-party payment processor (Razorpay) when you purchase a premium subscription to our software (e.g., ProfilePay Pro). In these specific instances, your billing information is handled directly by Razorpay. ProfilePay does not store your credit card or sensitive billing details on our servers.

5. Data Security

We implement industry-standard security measures, including Row Level Security (RLS) in our database architecture and encrypted passwordless authentication, to protect your personal profile information from unauthorized access, alteration, or disclosure.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our support team at support@profilepay.in.